Frequently Asked Questions

What is LivePlayGo?

Why should I get a LivePlayGo membership?

Is the LivePlayGo website safe?

How much does a LivePlayGo membership cost?

What does a LivePlayGo membership include?

How do I Contact Customer Service?

How do I cancel my LivePlayGo membership?

What is LIVEPLAYGO.COM on my credit/debit card statement?

Why haven't I received my Welcome Bonus?

Who do I call if I need to cancel or modify my hotel reservation?

Are resort fees, parking and other hotel charges included in the rate?

What is the cancellation policy?

When is my credit card charged?

Is my reservation confirmed with the hotel immediately after I book it?

How do I know my booking went through?

Why didn't I receive my confirmation email?

Why does my confirmation not match the hotel records?

Can I earn points from my hotel loyalty program?

How are you able to offer such deep discounts on hotels?

Can I book on the same day I want to check in?

Why would the price change between the search results and when I try to book the room?

Is it safe and secure to use my credit card to book my hotel room?

How do I search for local deals near me?

Where do I find details about a local deal?

How do I redeem a local deal in-person?

When do deals expire?

How often are new deals available?

What if I changed my mind and want to cancel a deal after I've made my purhcase?

Are there any restrictions for coupon deals?

Why is a price for a product you list on your site different than on the merchant's website?

How much can I really save with LivePlayGo?

What if a merchant won't honor my discount offer?

Where can I find the specific rules (terms and conditions) for any discount offer I want to redeem?

What is LivePlayGo?

Why should I get a LivePlayGo membership?

Is the LivePlayGo website safe?

How much does a LivePlayGo membership cost?

What does a LivePlayGo membership include?

How do I Contact Customer Service?

How do I cancel my LivePlayGo membership?

What is LIVEPLAYGO.COM on my credit/debit card statement?

Why haven't I received my Welcome Bonus?

Who do I call if I need to cancel or modify my hotel reservation?

Are resort fees, parking and other hotel charges included in the rate?

What is the cancellation policy?

When is my credit card charged?

Is my reservation confirmed with the hotel immediately after I book it?

How do I know my booking went through?

Why didn't I receive my confirmation email?

Why does my confirmation not match the hotel records?

Can I earn points from my hotel loyalty program?

How are you able to offer such deep discounts on hotels?

Can I book on the same day I want to check in?

Why would the price change between the search results and when I try to book the room?

Is it safe and secure to use my credit card to book my hotel room?

How do I search for local deals near me?

Where do I find details about a local deal?

How do I redeem a local deal in-person?

When do deals expire?

How often are new deals available?

What if I changed my mind and want to cancel a deal after I've made my purhcase?

Are there any restrictions for coupon deals?

Why is a price for a product you list on your site different than on the merchant's website?

How much can I really save with LivePlayGo?

What if a merchant won't honor my discount offer?

Where can I find the specific rules (terms and conditions) for any discount offer I want to redeem?

Don't See Your Questions?