The rate charged to your card includes the total nightly rate plus taxes. However, some hotels charge additional fees we cannot control, such as a security deposit, resort fee, parking fees, etc.
Who do I call if I need to cancel or modify my hotel reservation?
What is the cancellation policy?
When is my credit card charged?
Is my reservation confirmed with the hotel immediately after I book it?
How do I know my booking went through?
Why didn't I receive my confirmation email?
Why does my confirmation not match the hotel records?
Can I earn points from my hotel loyalty program?
How are you able to offer such deep discounts on hotels?
Can I book on the same day I want to check in?
Why would the price change between the search results and when I try to book the room?
Is it safe and secure to use my credit card to book my hotel room?