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Frequently Asked Questions

Can I earn points from my hotel loyalty program?

It depends on the terms and conditions of your hotel loyalty program. Some programs stipulate that booking your hotel through a third party does not qualify to earn points. Our suggestion is to present your hotel loyalty member number to the hotel upon check in to determine if your stay qualifies for points.

Frequently Asked Questions

Related Questions

Who do I call if I need to cancel or modify my hotel reservation?

Are resort fees, parking and other hotel charges included in the rate?

What is the cancellation policy?

When is my credit card charged?

Is my reservation confirmed with the hotel immediately after I book it?

How do I know my booking went through?

Why didn't I receive my confirmation email?

Why does my confirmation not match the hotel records?

How are you able to offer such deep discounts on hotels?

Can I book on the same day I want to check in?

Why would the price change between the search results and when I try to book the room?

Is it safe and secure to use my credit card to book my hotel room?

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